To all HR Professionals
who are tired of feeling overwhelmed by harassment complaints
Master the Art of Harassment Investigations:
A Course Designed Exclusively for HR Professionals
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Access a proven process,
practical tools, and expert advice that will transform
how you handle harassment complaints.
Save time, reduce stress, and achieve better results.
Dear HR Professional,
- You feel overwhelmed by your usual workload when a harassment complaint is added at your workplace.
- You lack the time and expertise to effectively manage this situation.
- Or worse, you have never had to conduct a formal investigation.
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You are not alone.
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Many HR professionals, just like you, struggle with the demands of their current workload and may lack the specific experience or tools needed to properly conduct harassment investigations.
There is a solution that can simplify your workload and give you the confidence to handle these situations with ease.
Structure Your Harassment Investigations with our comprehensive course
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What most HR professionals do when faced with a new harassment complaint is try to juggle their existing workload while attempting to conduct a thorough investigation. However, for many, this approach leads to stress, mistakes, and a lack of confidence in their conclusions.
❌ Struggling to find time to conduct proper investigations due to your already overwhelming workload?
❌ Feeling uncertain about how to effectively handle harassment complaints, lacking specific experience or the necessary tools for thorough investigations?
❌ Concerned that your current approach may lead to errors or incomplete findings, putting your credibility at risk?
And what happens if you continue down this path? If you don't take action to improve your harassment investigation process, the ultimate cost could be damaging lawsuits, a toxic work environment, and a loss of trust from employees.
Don't let these consequences become a reality - invest today in our comprehensive course and gain the knowledge and tools necessary to handle harassment complaints with confidence and efficiency.
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It's Your Turn to Handle Harassment Complaints with Confidence
The online course "How to Handle a Harassment Complaint at Work" is your invitation to take control of workplace harassment issues. This comprehensive program empowers HR professionals like you with the knowledge and tools needed to effectively address and resolve harassment complaints.
âś… Master the step-by-step process to manage harassment complaints
âś… Access valuable tools like a questionnaire and adaptable templates
âś… Receive prompt email support for any questions or challenges
âś… Develop the skills necessary to conduct thorough investigations
âś… Choose from different levels of engagement, including additional support for conducting investigations
Course Overview
The course is divided into 3 modules,
 comes with 13 videos
and downloadable, ready-to-use templates
MODULE #1
The Fundamentals
What are the sometimes subtle differences between incivility, bullying, abuse, and harassment?
Learn to identify and address them. Notice the subtle, often hidden behaviors that can escape your busy mind. Understand what happens when nothing is done about these destructive behaviors.
Leaders and HR professionals have the responsibility to prevent harassment at work. To prevent something, it's important to have a good understanding of it. Sharpen your perception to start decoding behaviors that could lead to harassment.
Here is the sequence that will be covered:
- Understand and recognize subtle incivility
- Understand and recognize overt incivility
- Definition of bullying
- Definition of harassment
MODULE #2
How to Handle a Harassment Complaint
This module covers the entire harassment complaint investigation process. It is designed for HR professionals who need to conduct investigations and provides all the necessary tools and examples to conduct a high-quality and impartial investigation.
Having a step-by-step process to actually address a harassment complaint is what most companies are missing.
Most companies have a policy, but they don't really have a written process to guide HR professionals on how to handle a complaint.
As a result, things often become chaotic. Trying to control the damage, all the classic mistakes are often made, and everything collapses.
It's scary.
If harassment is not addressed using a neutral and confidential process, it will persist and disrupt your company culture.
Here is the sequence that will be covered:
- Avoiding classic mistakes
- Following a structured step-by-step process
- Getting familiar with downloadable and editable tools
- Anticipating investigation obstacles and how to practically overcome them
- Decoding dysfunctional behaviors during the investigation and knowing how to react
- Understanding aggravating and mitigating factors
- Drawing your conclusion while avoiding extremes and inappropriate judgments
MODULE #3
Sanctions, Recommendations, and Lessons LearnedÂ
Once the investigation is complete, a decision must be made: is it harassment or not?
In this module, we discuss various solutions that go beyond just firing or suspending the individuals involved.
After this lesson, you will have a complete list of options and you will be able to decide which one is best suited for your situation.
Based on the aggravating and mitigating factors from the previous module, you will realize that such a decision is not based on just one or two factors.
Your judgment will become more nuanced during the investigation process and you will then have a clear stance on how to conclude the complaint. You will feel better equipped for your next investigation.
Here is the sequence that will be covered:
- Planning sanctions and recommendations
- Writing the report using the template and detailed instructions
- Closing the complaint by informing the stakeholders
- Undertaking the return to normalcy
- Conducting the post-mortem analysis and making adjustments to the process
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Transform Your Approach to Harassment Complaints with the Online Course "How to Handle a Harassment Complaint at Work".
Access a comprehensive program including:
âś… 13 instructional videos
âś… Downloadable tools
âś… Email support
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This course, available in either English OR French (separate purchase required), is specially designed for HR professionals. It equips you with everything necessary to manage harassment complaints with confidence and efficiency, while also enhancing your skills and making a significant contribution to your workplace.
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Don't wait until you're caught unprepared to equip yourself.
 Who am IÂ
I'm Suzanne, and I'm here to accompany you on your learning journey. I've had the privilege of working alongside highly competent leaders. Thanks to them, I've learned and grown, and that's what I bring to you today: a training that will build an increasingly essential complex HR skill.
With over 20 years of experience, I create content that is grounded in reality, with tools that students can quickly understand and immediately use, without needing to invest hours upon hours learning what to do. I'm committed to ensuring that students find the content clear and applicable. That's why I respond to student questions twice a week, or even faster.
From HR Director to Harassment Investigation Expert
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As an HR professional, I've noticed a striking lack in companies: a policy against harassment but without a step-by-step process or the necessary structured tools. This leaves HR professionals hesitant and ill-equipped to handle harassment complaints and frankly, increases the risk of errors.
Determined to find a better method, I embarked on creating a solution that offers both skills and confidence to effectively manage these challenging situations.
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The Breakthrough That Changed Everything
After various experiences, I've developed a practical, tool-based approach. My online course, "How to Manage a Harassment Complaint," focuses on a structured process, practical tools, and expert advice.
Empowering HR Professionals Worldwide
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Available in both English and French, this course provides instructional videos, downloadable tools, and email support. It equips HR professionals to conduct thorough investigations, thus contributing to creating a safer work environment. My online course, "How to Manage a Harassment Complaint," emphasizes a structured process, practical tools, and solid advice.
What they said...
"I love that I get to ask my questions and get detailed tailored answers. Being able to put what I learned into practice right away was powerful. I was able to ask her questions and Suzanne helped me get unstuck."
- Petra Adler
"We were having issues at work and we did this class. We needed to go further and we asked Suzanne for group calls to get our situation sorted out. She helped us by holding 5 sessions and we were able to actually work peacefully."Â
- Eric W., Production Manager
"Suzanne was the missing piece to my change puzzle. Thanks to this encounter, I was literally able to believe in myself and in the solvency of my career change. There are rare encounters in life that will literally change the course of your life. Suzanne is one of them. Thank you for helping me achieve my goals! "
- Maeva Djilali
"I had the opportunity to collaborate with Suzanne during an investigation into a psychological harassment complaint. Her calm and gentle approach quickly established a climate of trust, despite the initial tensions. Despite technical problems on-site, the timeline of the investigation was reasonable, and the result was detailed, fair, and accompanied by relevant recommendations.
Notably, she suggested and led reconciliation meetings, an original but effective approach. These sessions allowed the concerned workers to re-establish dialogue, an impressive development. Since then, no new complaints have been raised between them.
I find Suzanne to be particularly empathetic and attentive. Having worked with her on three different cases, I can attest to her ability to adapt to various contexts. I would not hesitate to recommend her services."
- Michaël, Union President, Unifor
Who is this course for ?
This course is specially designed for you if:
âś… You are overwhelmed by your HR role: Faced with a daily load of tasks and responsibilities, this course is your guide to managing harassment complaints with clarity and serenity.
âś… You need to strengthen your knowledge: If you feel ill-equipped when facing harassment complaints, lacking specific expertise, this course is the key to acquiring this skill.
âś… You are looking for a structured and proven method: Discover a reliable approach for conducting harassment investigations, a method that will transform the way you work.
âś… Your last investigation went poorly: you felt like you were making it up as you went along...
This course may not be for you if:
❌ You are not an HR professional: This course is tailored for those who adopt a neutral position in handling harassment complaints and is not intended for managers or business owners.
❌ You are seeking direct help for an internal conflict or a delicate complaint: If your situation requires immediate intervention, my consulting services are available to provide customized solutions.
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Get Started Today
Choose the package that suits you best:
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Individual Participant + 1:1 Support
6997$
Optimal for the HR professional in need of immediate assistance in handling a complaint
JOIN NOWIs this information applicable in my legal jurisdiction?
Can I share the course content with a colleague?
I've never handled a harassment complaint, can this course help me?
How many questions can I ask?
Can I discuss my own case in private with you?
What is the difference between the French and English versions of the course?
Dear Friends and Colleagues,
I write to you with deep gratitude and sincere commitment. As an HR professional, my heart is dedicated to helping people flourish and contributing to a respectful and integrity-driven workplace.
For me, our role goes beyond managing processes: it's about inspiring respect and fostering environments where everyone feels valued. Your personal and professional success is at the heart of my mission, and your development is my greatest inspiration.
Together, we can transform our workplaces into communities based on respect and integrity. Every action we take brings us closer to this ideal.
Thank you for your trust and commitment alongside me. Together, let's build a future where work equates to growth, respect, and well-being.
With all my gratitude,
